Returns & Exchanges
At J.McLaughlin, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Pack Your Items
Securely pack your items in the original packaging, ensuring all original tags are attached and the packing slip is included inside the box.
Attach Shipping Label
Print the prepaid UPS return shipping label provided by our portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Refund
Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing